Privacy Policy

Last Updated: 04/02/2026

1. Introduction

True North Consulting is committed to protecting your personal information and maintaining transparency in how we collect, use, and safeguard data.

2. Data Controller

True North Consulting acts as the data controller for personal information collected through this website.

3. Information We Collect

Personal Information

  • Name

  • Email address

  • Phone number

  • Business information

Automatically Collected Information

  • IP address

  • Browser and device information

  • Website usage data

Potentially Sensitive Information

We may receive financial or business-related data when necessary to provide services. Such data is handled in accordance with applicable legal and professional obligations.

4. How We Use Information

We use personal information to:

  • Respond to inquiries

  • Provide services

  • Maintain internal records

  • Improve website functionality

  • Comply with legal obligations

5. Legal Basis for Processing

We process data based on:

  • Consent

  • Legitimate business interests

  • Legal obligations

6. Sharing of Information

We do not sell or rent personal information.

We may share information:

  • With service providers (e.g., software platforms, hosting providers)

  • When required by law

  • To protect our rights and operations

7. Third-Party Services

We may rely on third-party tools and platforms.

We are not responsible for:

  • Their privacy practices

  • Data handling policies

  • Security measures

Users should review third-party privacy policies independently.

8. Data Security

We implement reasonable safeguards to protect personal information.

However:

  • No system is completely secure

  • Transmission of data over the internet carries inherent risk

9. Data Retention

We retain personal data only as long as necessary for:

  • Business operations

  • Legal and regulatory compliance

10. Your Rights

Under laws including the Virginia Consumer Data Protection Act, you may have rights to:

  • Access your data

  • Correct inaccuracies

  • Request deletion

  • Opt out of certain processing

11. Exercising Your Rights

Requests may be submitted using the contact information below.

12. Appeal Process

If we decline your request, you may appeal our decision. We will respond within a reasonable timeframe as required by law.

13. Multi-Jurisdiction Data Processing

We operate from the Virginia and may process data across jurisdictions with differing laws.

14. No Guarantee of Security

While we take reasonable measures, we do not guarantee absolute security of data.

15. Children’s Privacy

We do not knowingly collect data from individuals under 18.

16. Changes to Policy

We may update this Privacy Policy at any time.

16. Contact Information

True North Consulting

support@tnconsultants.net